HOW TO HIGH VALUE WITHDRAWAL IN FINACLE

New Procedure for Higher value withdrawal approval of RICT at Account Office in Finacle

Many POs are still unaware about how to deal with Higher Value withdrawals. They just manually verify and send voucher Back to BOs and due to this Requested withdrawal amount goes under lien and BPM can not affect payment.

the procedure for Higher value withdrawal approval of RICT BO A/c’s in Finacle is as Under

1-Invoke EXCW menu

2-Select Function as MODIFY

3-Enter A/c Number

4-Click on Search mirror in the field of REQUEST ID

5-Select the request Id and make sure that the amount shown is as is in SB-7 form

6–Click on GO

7–Check and verify Sign using F9 or Signature icon.

8-After tallying sign, select APPROVE/REJECT in ACTION field drop down list.

Then simply click on OK button and now it’s all done

Send that voucher Back to BOs

Note. – Now BPM should use higher value withdrawal option in MCD not a simple cash withdrawal option to make payment.

You can download SOP from given below download link

Reversal of Wrongly Deposit in BO RICT Machine

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Sometime BPM deposit wrong amount in SB account due to typo error. In RICT Device there is no option to reversal this transaction. Now following procedure has to be adopted by SOL.

Freeze the SB account
Record the Transaction in Error Book.
Intimate your Divisional office to prepare a letter of reversal in the name of Manager CEPT, Chennai with following detail for reversal

1. Account No.

2. SOL id –

3. SOL Name –

4. BO Id –

5. BO Name :

6. Date of Transaction :

7. Amount :

8. Transaction ID.

9. Transaction Mode.

10. Remarks : (Details of Issue)

Now email the Divisional office letter and transaction list generated by BO Device to your CPC for raising the Ticket. CEPT will do the reversal.

What are the Precautions to be Taken while Using BO device?

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Utmost care should be given while dealing with MCD supplied to Branch Post Office. As per company specification following are the main Do’s and Don’ts for the trouble-free operation of MCD.

Do’s

1. Place finger exactly on ‘Scanning Area” of finger print device.

2. Use Power switch to turn ON and shut down machine.

3. Every day charge Battery Minimum 5Hrs for full backup.

4. If terminal is daily not used, terminal needs to be charged at least once in 2-3 days compulsory to arrest any battery dead issues.

5. In switch off mode also, one can charge the battery like mobile hand set.

6. Handle with care printer for paper roll change/paper feeding.

7. Insert paper roll in forward direction, if paper is inserted reversely, white print out will generate.

8. Lock the printer cabinet properly after placing paper roll.

9. Power off unit, if unit is not in use

10. Take Proper care for threading and nu -threading of Antenna while fixing antenna.

11. Connect/Disconnect Pin -pad USB connector at unit switch -off condition.

12. Use Specified/Quality paper roll for printing, as per specification.

13. Use Specified Adapter for battery charging.

14. Connect / Disconnect the Antenna at unit switch -off condition.

15. Place SIM card in SIM slot when terminal is in switch off condition. SIM Slot given for 2 SIM

16. insert option (Lower is SIM2 and Upper Slot is SIM1).

17. Finger Print Scanner is given for biometric use, need to use carefully.

18. For LCD touch styles to be used.

Don ‘ts

1. Do not use liquid or aerosol cleaners for cleaning.

2. Do not dissemble or modify MCD terminal.

3. Do not open battery cover of MCD terminal during operation.

4. Do not expose the terminal to metal particles, water, dust etc.

5. Do not yank the power cord or place anything on the power cord.

6. Do not pull the power plug with wet hands.

7. Do not short or tamper with battery pack gold contact tabs during handling.

8. Do not try to charge the battery on external chargers.

9. Do not tamper or remove any stickers on the VISIONTEK-GL11 MCD terminal, it may void

10. the warranty on the unit and ‘weaken tamper detection.

11. Do not connect ANTENNA after switching ON the MCD terminal.

12. Do not remove the SIM cards in unit ON condition.

13. Finger Print Scanner is given for biometric use, please use carefully; don’t touch with pens /

14. metal or don’t clean with liquids etc.

15. For LCD touch, dont use pen, Pencil or screw drivers, by using the same LCD will damage.

16. Before using the MCD terminal, Please remove the LCD sticker.

17. Don’t interchange the batteries. Each model uses different configuration batteries.

18. Do not disassemble or modify the MCD unit.

19. Do not remove battery of MCD terminal during operation.

20. Do not expose the terminal to metal particles.

21. Do not yank the power cord or place anything on the power cord.

22. Never install MCD terminal in the following places:

a. 1: Exposed to direct sunlight, moist, hot or dusty

b. 2 Unstable or vibrating places

c. 3.Near flammable liquid or gas

d. 4.Near large appliances Viz. AC, Fridge etc.

e. 5.Near electric apparatus such as radios and TVs

f. 6 Near magnetic bodies such as audio speakers

23. Do not pull power plug with wet hands.

24. Do not short or tamper with battery pack gold contact tabs during handling.

25. Do not try to charge the battery on other chargers.

26. Do not expose to the rain (or) water.

27. Do not throw the batteries into the dust bins, fire and in open areas. please dispose them in environment friendly manner.

Note: Do not tamper or remove any stickers on the MCD terminal. It may void the warranty on the unit and weaken tamper detection:

How eMO alert shows in RICT Branch Post Office Device

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Following image depicts how emo alert shows in RICT Brach Post Office hand held device.

As a pilot phase Department of Post has started using solar powered, biometric hand-held devices in rural post office with connectivity along with the application software in selected circles viz. Bihar, UP and Rajasthan. This move was the outcome of Rural ICT project declared by the Government of India.

Following re the important features or benefits of Hand-held device supplied to Branch Post Offices.

1. Electronic transactions- Booking and delivery of Speed Post, registered mail, money orders, sale of stamps and postal stationery will be done through these devices and paper receipt shall be generated

2. Instantaneously thereby eliminating chances of overcharging and other problems associated with manual transactions. Savings Bank deposits & withdrawals, PLI/RPLI premium deposits and loan/claim payments will also be done electronically on these devices.

3. Immediate uploading of transaction data and financial reconciliation- Using mobile connectivity, data pertaining to all transactions done on the hand-held devices shall be uploaded onto the central server. E-Money order will reach the destination post office instantaneously unlike present day where the money order is digitized at the nearest computerized Post Office and leads to delay in delivery. All financial transactions shall also be reconciled immediately without any manual intervention and Cash on Delivery amount collected in the village shall be immediately credited to the account of e-Commerce Company. Similarly the artisans would be able to fulfill e-commerce orders and receive immediate payment for their sold products online. This will have a positive impact on the overall economy of the villages.

4. Automatic track and trace- Speed Post and Registered letters/parcels and money remittances will be trackable at the Branch Post Office level and booking/delivery information will also be uploaded to central server immediately.

5. Fraud and leakage elimination- As Savings Bank and Postal Life Insurance transactions will be done on a real-time basis and through immediate generation of receipt and voice message, chances of fraud would be eliminated. Biometric authentication of MNREGS and social security beneficiaries at the time of pay-out would also reduce leakage in the schemes

6. Post Offices as Common Service Centres- Branch Post Offices shall be able to work as Common Service Centres and offer services such as Railway Reservation, online bill payment for electricity and water utilities, mobile and DTH recharge, insurance policy premium payments & transactions for partner banks/insurance companies/mutual funds etc