POSB SCHEME

Step by Step Procedure to Active Post Office Savings Bank (POSB) Internet Banking in DOP Finacle

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DOP Finacle Menu : CMRC

by using CMRC menu, the Net Banking of the DOP Customer may be enabled and verified by the Supervisor. On successful activation of Internet Banking,

  • An Activation message will be received from DOP with in 24 hours or take little more based on server response.
  • Customer can register Internet Banking by clicking on New User.

Customer ID is a CIF ID of the Customer



डाकघर के खाते को IPPB के खाते से कैसे जोड़ें ??? (Link/De link With POSB to IPPB)

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If the POSB account is not linked to IPPB account while opening account, it can be linked subsequently on customer request. Following is the procedure for linking POSB account with IPPB account

Finacle command used for linking is CLDPOSB
Same command is also used to delink account
Following screen will appear

Select Function – Link
Enter IPPB Account Number. On clicking tab details like Aadhaar number, Name of customer and mobile number will automatically come.
Enter POSB Account number and DOP CIF ID
Select consent and Agent Declaration
Click on Generate OTP
Enter six digit OTP and press tab to enable Validate OTP.
On clicking Validate, message for successful linking will appear

SSA Claim Closure Procedure in DOP Finacle

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1.Sol Change to HO using HACXFER and Verify.

2.Unfreeze the SSA account using HAFSM and verify.

3.Run HACACCR to Check the CYI.

4.If the Account is standing at SO again SOL Change to be made to SO using HACXFER and verify.

5. Before invoking the closure menu we have to make the customer status to Deceased and enter the date of death at CIF level using the menu CMRC and verify.

6.Invoke menu HCAAC to close the account. Then enter the below details

Enter the field account ID ____
Select the Transaction Type as “Transfer”
Enter the Transaction A/c ID. “Postmaster A/c id” (SOLID+0340) because payment of claim closure should be through cheque only.

Then click on Closure tab then the system will show below screen and in the closure reason column select the reason code as “DTCLM” (This is mandatory for claim closures as the system will calculate the interest based on the closure reason code)

Verify the same using HCAAC.

Note:- 

1. After successful closure of account using the claim closure then make the CIF as Suspended by using the menu CMRC so that no one will open the accounts using the Deceased CIF.

2. Some of the users are changing the CIF status to Suspended CIF before closure of account which results in the error while closing the account hence make sure close the account and then change the CIF to suspended state,